Frequently Asked Questions

Hey & Welcome to Blink – your furry friends new favourite food😉

We love that a cat’s slow blink is a sign of trust. Then we thought, what would our cats want us to treat them to in the weekly food shop?

So, we’ve created nutritious, complete recipes containing 60% real meat and fish fillets, and we've left out all the things our cat wouldn’t want – derivatives, cereals, grains, salt and sugars – Yuk!

We really hope your cat enjoys our nutritious meals. But to help them adjust to their new healthy, high meat meals we advise gradually introducing Blink cat food into their diet. For the first few days mix small portions of Blink cat food with their old food and just keep increasing the amount of Blink food over time, until they’re meowing at the cupboard for more – it’s as simple as that!

We actually consider a range of factors when helping with feeding guidelines for your little one. These include things such as their weight, age, whether or not they've been neutered and if you feed a mixture of wet & dry.

For our adult recipes, we'd recommend feeding 2 pouches across 2 meals based on a moderately active 3kg cat.

For our kitten recipes, please see below:

• 1-3 months: 1 – 2 pouches per day
• 3-4 months: 2 - 3 pouches per day
• 4-9 months: 3 - 4 pouches per day
• 9-12 months: 3 – 3.5 pouches per day

Of course, we understand knowing how much to feed can be tricky, and all little ones are different so, any questions reach out to us at: help@blinkcats.co.uk.

We’re super excited to welcome little ones of all ages to our subscription! 😸

When signing up, simply enter your little ones details and you’ll be given the option of which trial box you’d like throughout the sign up process!

Already signed up? No problem! Just hop into your account and click ‘change subscription’ and select those marked ‘kitten’ 😸

We’ve designed four pretty awesome sized subscription boxes for you to choose from; Small, Medium, Large and Extra Large:

• Small Box – 28 Pouches (£30)

• Medium Box – 56 Pouches (£55)

• Large Box – 84 Pouches (£80)

• Extra Large Box – 112 pouches (£105)

When signing up, you’ll have complete control over which box you’d like to choose.

We're so sad to learn that Blink isn’t a hit with your cat, but don’t give up just yet..

Unlike a lot of other recipes out there, our pouches are made from simply natural fillets and natural ingredients with no added sugars, salt, preservatives or derivatives. Just like us humans, some cats may need a little more encouraging when it comes to eating healthier foods, or changing their diets. Some of the larger brands have up to 4 times the level of salt in their recipes compared to Blink, which makes Blink Cat Food the best cat food you can buy.

We know our furry friends can be a little fussy at times, so try mixing in small parts of Blink cat food with their current food and increase the Blink portions over time. We usually find that more of a gradual switch over can do the trick...

Absolutely! We know how fussy our furry friends can be and may like certain recipes some months, and others next!

After your trial, simply log into your online account and click “Change Subscription”, this section will allow you to add/remove anything to suit your frurry friends taste preference.

You can do this up to 24-hours before your box ships and don’t forget to save any changes.

We will aim to deliver your subscription box every 4 weeks but don’t worry – we give your little one the chance to try our pouches first.

Once you’ve received your trial box, you have 12 days before your first full-sized subscription box falls through.

From then on, we will ship your order to you every 28 days.

We source our ingredients with care from British farms. We’re really happy to let you know that all our British suppliers supports the ‘Five Freedoms’ which basically covers supplying a good diet for natural health, an appropriate shelter, treatments against any diseases, spacious facilities and ruling out any factors that could cause stress.

Tuna isn't native to British waters therefore we source this outside of the UK. However, all of our fish in our pouches are sourced from MCS sustainable sources. We only source and include the best proteins e.g. chicken breast, duck fillets and salmon fillets, so we make sure we add the best bits to our pouches.

No Problem! You can simply log into your online account, click 'My Orders' and you'll see the option to delay your little ones box.

Or, feel free to reach out to our customer services team: help@blinkcats.co.uk who'd love to help!

Our boxes are available for delivery in Mainland U.K. and Northern Ireland at the moment – but don’t worry, we’re hoping to branch out in the future!

We absolutely don’t plan to charge you for any postal costs – we cover these for you.

We will charge your chosen card on the date that your very first order is placed. After this, the payment date will always be attempted on the same day as your shipment date – whenever you chose this to be!

Quick tip - if your card details change, these will need to be updated to continue your subscription. To update your card details, you can simply log into your online account and you should be brought to a page that has the option to update your card details, simply update them there.

We do take on board that we are a little more expensive compared to some of the bigger, older brands.

However, this is simply due to the quality of recipes 😸. For example, we only use meat fillets. Whereas other brands tend to use cereals and sugar to fill out their products just to keep the price down 😿.

Being able to offer our customers the chance to recycle their pouches is something that we’ve been wanting to do for a long time. Like a lot of food pouches, Blink isn’t recyclable in your own household recycling bin just yet.

So…🥁🥁🥁 we've teamed up with our recycling partner, Enval.

To keep things simple, you’ll find a recyclable bag in your box and all you need to do is rinse and pop your empties into the bag, then drop into your nearest post box. Enval will take care of the rest by recycling the pouches, leaving nothing to go into landfill. Bish, Bash, Bosh!